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Frequently Asked Questions
Happn.Live

Find answers to the most common questions about how Happn.Live works. Learn about real-time updates, location-based discovery, privacy settings, and how to request live content from places around the world.
What is Happn.Live?

Happn.Live is a real-time social platform that allows users to:

  • Share live updates from their location
  • Discover what’s happening around them
  • Request live, on-demand content from specific places

It connects people to real-world moments as they happen.

How is Happn.Live different from other social media platforms?

Unlike traditional social platforms that focus on past content or curated posts, Happn.Live focuses on:

  • Real-time, location-based updates
  • Instant discovery of nearby activity
  • On-demand requests for live content from specific places

The platform is built around what’s happening right now.

How do I create an account?

You can sign up by:

  • Downloading the Happn.Live app
  • Login using Google or Apple ID

Once verified, you can start sharing and exploring live updates.

Is Happn.Live free to use?

Yes, it is completely free to use.

How does location work on Happn.Live?

Happn.Live uses your device’s location (with your permission) to:

  • Show nearby live updates
  • Allow others to see posts from specific locations
  • Enable on-demand content requests

You can manage location permissions in your device settings at any time.

How long does the posted content remains online?

The posted photo(s) and/or 30-second video(s) remains for 24 hours before it gets automatically deleted. This is to ensure content relevancy.

What is an on-demand “Live Request”?

An on-demand Live Request allows users to ask for live updates from a specific location.

For example:

  • “What’s happening at Marina Bay right now?”
  • “Show me the queue at this café.”

Users at or near that location can respond with live updates.

How many “Live Request” can a user requests

A user can submit a maximum of 3 (three)  Live Requests per day.

Is my exact location shared with others?

Happn.Live may display general location data (such as area or venue), but your precise GPS coordinates are not publicly shown.

How does Happn.Live ensure safety?

We prioritize user safety through:

  • Community guidelines
  • Content moderation
  • Reporting and blocking tools
  • Account verification processes

Users can report inappropriate behaviour or content directly in the app.

How do I report inappropriate content?

To report content:

  1. Tap the three-dot menu on the post
  2. Select “Report Issue”
  3. Choose the reason

Our moderation team will review the report.

Can I delete my posts or account?

Yes. You can:

  • Delete individual posts within the app
  • Request account deletion in your account settings (Profile>Settings> Delete Account?

Once deleted, your content and data will be handled according to our Privacy Policy.

Does Happn.Live store my data?

Yes, certain data is stored to provide and improve the service. This may include:

  • Account information
  • Location data (with permission)
  • Usage analytics
  • Uploaded content

For full details, please refer to the Happn.Live Privacy Policy.

What devices are supported?

Happn.Live is available on:

  • iOS devices
  • Android devices

Check the App Store or Google Play for compatibility requirements.

How can I contact support?

You can contact our support team via email: hello@happn.live

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